Frequently Asked Questions (FAQ)

Cille originates from China. Our main distributor in Malaysia is Seoko Sdn Bhd, established for decades right in Puchong, Selangor. For bulk purchases, call us at +018-7912550 (we love big orders!) or visit our website www.cille.my

Prices are based on the material, ascending like this: Tritan < Stainless Steel < PPSU < Titanium.
Keep an eye on our website, www.cille.my, for flash deals, especially when we launch something shiny and new!

You bet! You're on our main B2C (Business-to-Consumer) site, www.cille.my. If you're looking for B2B (Bulk/Corporate) inquiries, give us a buzz at +018-7912550 and yeap, we love big orderssss

Ahem... are you asking the Cille team this? 😉 The top brand, in our humble and totally unbiased opinion, is absolutely CILLE!

Yessssss! All materials we use—Tritan, Stainless Steel, PPSU, and Titanium—are certified BPA-Free. Your water will only taste like... water!

Absolutely not! Look at our ingredients: Tritan, PPSU, and Stainless Steel are among the highest quality and most premium materials used for water bottles on the market today. We don't use MSG in our ingredients!

We're more than just a bottle! We offer:

1. Top-Tier Materials (Tritan, PPSU, Stainless Steel, Titanium).
2. Style & Aesthetics (New modern designs and minimalist, rainbow, or gradient colors every year).
3. Advanced Insulation (Keeps drinks perfect).
4. Guaranteed Leakproof lids.
5. Certified Safety Standards (We have the papers to prove it!)

YES! We love volume. The more you buy, the less you pay per bottle. We're not in the business of making you poor; we just want you to be hydrated and rich -- rich with water!

Nope! Our quote is the final score. What you see is what you pay. We believe in no-drama pricing. If we quote you RM10, you owe us RM10 (including shipping, of course).

We need a little faith to start this awesome relationship! It's 50% deposit to get the production line moving, and the final 50% when your gorgeous bottles are ready to ship.

"Installments" sounds very serious. Look, we're cool, but managing BNPL for water bottles is tricky. Text us! If your order is epic, maybe we can work something out. Eligibility is determined by our Chief Hydration Officer.

Our threshold is just 50 units. Don't ask for less, can or not? Pleaseeee

We have ready stock for our standard titanium models, so it's super fast. But if you want a special, super canggih (sophisticated) customized logo, that takes extra time for sourcing and production.

Yes, free! We need you to confirm your logo is cun (pretty/perfect) before we proceed. We send, you approve!

0 to 2 months. Well, it's based on how difficult your customization gives our design team! Simple designs are fast, complex ones... maybe bring us nasi lemak?

Yes, usually no extra charges! Because we keep ready stock, a rush order is often not an issue. We can be quick, but please don't ask for a miracle and then vanish, okay?

Yes, we deliver to your location. We sort out the courier stress. But if you want to save the shipping fee and just drop by, self-pick up is also allowed! Jom!

Digital Color Print, Silk Print, UV Print, and UV DTF (sticker) for durable results.

Yes, we can print on curved surfaces. Anything you like!

Yes, we do. Our standard options are simple brown or white boxes. Custom-designed boxes are also available upon request.